Hotel Policies
  • Rollaway beds are NOT available. Pack and Play infant play pens may be provided based on availability at check-in for a fee of $25+tax per night. We cannot guarantee availability.
  • All guests must be 21 years of age to check-in. A valid government issued photo ID and the credit card you are using to guarantee your stay are required at time of check-in.
  • All special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
  • Vending machine/snacks: Located in lobby, cash accepted or charge to room.
  • Check-in time is 3 PM.
  • Check-out time is 11 AM.
  • All rooms are non-smoking. Smoking is allowed in the common areas.
  • For your safety all reservations made for the 3 Palms Hotel must be guaranteed to a major credit card and you will need to show thatcredit card matching your personal ID at check-in. Upon check-in we will authorize your credit card for the entire amount of your stay plus $100 to cover possible incidentals, which may include but are not limited to; room damage, phone calls, pet fees, extra person charges. We will not be able to check you in if you do not have a valid debit or credit card that we can authorize for charges equaling your estimated total stay plus $100. We do not accept cash deposits, but you may settle your bill at check-out with cash.
  • Reservations under $2,000 require a deposit equal to one night's stay plus tax.
  • Reservations over $2,000 require a 50% non-refundable deposit at the time the reservation is made which may be paid via check, cash, money order or cashiers check. The balance of the reservation must be paid 10 days prior to the reservation via check, cash, money order or cashiers check.

Cancellation Policy

  • We have a 48 hr cancellation policy so if you need to cancel, please do this 48 hrs in advance to be refunded.
  • Cancel after arrival, no refund.
  • Prices are subject to change without notice and are also subject to availability.
  • City/State Occupancy Tax/Fee 14.734%. Hotel Service Fee 5.85%.